This session discusses common practice hurdles hearing officers/ALJs encounter including: identifying issues with precision and other pre-hearing responsibilities; the role of the hearing officer when encountering pro se litigants or regarding settlement and other dispute resolution processes; and whether it's appropriate for the hearing officer, sua sponte, to seek information needed to complete the record. The 31st National Institute was held May 2-5, 2010 in Orlando.

MP3 Audio CDs can be played on any MP3 compatible player including PC, laptop, DVD player, portable CD/MP3 player, and even some MP3 compatible car CD players. MP3 files also can be easily transferred to portable MP3 players such as an iPod.