This 55-page pamphlet provides guidance on the legal pitfalls institutions face in providing interpreters as well as a review of best practices for recruiting and managing them. You will learn what works for your colleagues, so you can adapt their proven ideas to: attract - and retain - qualified interpreters using non-cash incentives; provide students with alternative auxiliary aids when an interpreter is not available; and determine priorities when you have more requests than interpreters. With a chapter devoted to legal issues - including the full text of Office for Civil Rights letters - you get an overview of how the agency is ruling on interpreter-related issues. You'll understand where other institutions went wrong, so you can avoid the same mistakes - and costly, time-consuming OCR investigations.